We found Joel to be friendly, thorough, and effective. He got quick approval of an application to extend the length of a Thai family member’s Tourist Visa. He discussed our situation at length with us and carefully explained our options. We agreed with his recommendation to apply for an extension. He then clearly outlined the information and documents he needed from us, and prepared and submitted the application. We felt he spent extra time with us to get to know each of us as more than just clients. It has been a pleasure for us to get to know Joel. I highly recommend him.